Job category: Receptionist/Administrative assistant

Job type: 12 month fixed-term contract

Location: Waterfall

Start date: ASAP

Frontline Reception: Greet and welcome visitors in a warm, professional manner
Switchboard & Calls: Answer, screen, and direct incoming calls promptly and accurately
Messages & Enquiries: Take messages and handle general telephonic and email enquiries
Visitor Management: Maintain visitor logs
Meeting Coordination: Manage boardroom bookings, diary notifications, and refreshments
Communication: Distribute internal notices and assist with general communication between departments
Diary Management for Directors
Administrative Duties for Directors
Assisting the finance department with general administrative duties when needed
General Administration and Housekeeping duties
Travel bookings, Visa Applications, Passport Applications
Filing and Archiving
Office Maintenance and Tidiness
To enhance the working environment to ensure efficiency and effectiveness
Manage incoming and outgoing mail and courier services
Accepting general deliveries and informing the relevant department heads/ staff of department specific deliveries
Management and record keeping of Couriers + third party shipments
Office Presentation: Ensure the reception area and meeting rooms are clean, tidy, and welcoming at all times

Matric; additional qualification as a Receptionist or Administrative Assistant (advantageous)
Minimum of 5 years’ hands-on reception administrative support experience
Advanced knowledge of Word and Excel
Excellent Verbal and Written Communication skills
Impeccable record keeping processes
Calm under pressure
Attention to detail is a must
Ability to be resourceful and proactive when issues arise
Flexible, Self-motivated, Organized, Proactive
Be able to follow through on a variety of routine administrative tasks and duties to assist the directors and office manager with their day-to-day activities
A commitment to providing excellent management and client service through efficiency and quality of work
Ability to work independently and in collaborative team environment
Sufficiently experienced to resolve problems and to make decisions when required
Build working relationships in office and with clients
Sets a positive example and displays visible loyalty to the company

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